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When will my order be shipped?
Orders placed with express delivery before 10 am will be shipped on the same business day, after 10am orders placed with express delivery will be shipped the next business day.
We will endeavour to have all other orders placed shipped within 1-3 business days.
Some items that require assembly (custom wheels, bikes that need boxing, etc) will be shipped within 1-5 business day.
Is everything on your site in stock?
All items marked with the green 'Add to Cart: in stock' label are in our store.
If there has been an error with our stock levels we will contact you as soon as possible.
On rare occasions, items that are confirmed to be in transit to us from the supplier may be pre-emptively listed as in stock. These orders will be dispatched immediately when the items have arrived.
How much does shipping cost?
Most orders over AU $150 ship for free across Australia (via the most cost-effective courier service for your area). All bikes and heavy/bulky items will incur a shipping fee, this will be quoted at checkout.
Orders under AU $150 will be charged accordingly to your postal address and items purchased.
Orders placed with Standard Shipping will be shipped with the most cost-effective shipping service for your area.
You can also choose Guaranteed Australia Post if you prefer however, charges will be relative to the size and weight of your order.
Can you ship Express?
Midland Cycles offers Express Shipping via the Australia Post eParcel network at competitive prices. Select Express Shipping at checkout to get a shipping cost for the entire order.
Shipping Express eParcel means that we will ship your order out the same day (or the next day, if ordered after 10 am). Your parcel should be received the next 1-2 days. Please note that express shipping does not mean guaranteed next-day delivery (the next-day guarantee from Australia Post does not apply to eParcel) but your parcel is prioritised by Australia Post.
How long will it take to get my order?
Delivery times depend on where you live and the shipping method you select.
If your order is time critical, or you are in a remote area, we do have very competitive Express Post shipping options.
To see an estimate on how long a package will take to arrive, please go to the website for the relevant freight provider (see below) and enter 6056 as the origin postcode.
Please note: Customers with shipping addresses outside of Australia are solely responsible for all duties, import taxes, and brokerage fees. These are not included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs. Customs, duty, and taxes are non-refundable: so if you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded.
What cannot be returned?